Privacy Policy

Last updated: 6/7/2025

Fuza ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video creation platform and related services (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

  • Account information (name, email address, profile picture) when you register
  • Payment information for subscription services (processed securely through Stripe)
  • Content you create or upload through our platform
  • Communications with our support team

1.2 Information from Third-Party Platforms

When you connect your social media accounts (YouTube, Instagram, TikTok), we collect:

  • Profile information (username, display name, profile picture)
  • Account permissions and access tokens
  • Content metadata necessary for publishing
  • Analytics and performance data for your published content

1.3 Automatically Collected Information

  • Usage data and analytics
  • Device information (IP address, browser type, operating system)
  • Log files and error reports
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • Provide and maintain our AI video creation service
  • Generate AI-powered content based on your specifications
  • Publish content to your connected social media platforms
  • Process payments and manage subscriptions
  • Send service-related communications and updates
  • Improve our AI models and service functionality
  • Provide customer support and respond to your inquiries
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

3. AI and Data Processing

Our AI-powered features process your content and preferences to:

  • Generate videos, scripts, and narration based on your inputs
  • Optimize content for different social media platforms
  • Improve our AI models (using aggregated, anonymized data only)

Important: Your content is processed to provide the service, but we do not use your personal content to train AI models for other users without your explicit consent.

4. Information Sharing and Disclosure

4.1 With Your Consent

  • Publishing content to your connected social media accounts
  • Sharing data as explicitly authorized by you

4.2 Service Providers

We share information with trusted third-party service providers:

  • Cloud storage providers (Cloudflare R2) for secure file storage
  • Payment processors (Stripe) for billing and subscriptions
  • AI service providers for content generation
  • Analytics services for platform improvement

4.3 Social Media Platforms

When you authorize connections to YouTube, Instagram, or TikTok, we share necessary data to publish content on your behalf according to each platform's terms and your authorization.

4.4 Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption in transit and at rest
  • Secure OAuth 2.0 authentication
  • Regular security audits and monitoring
  • Access controls and employee training
  • Secure cloud infrastructure with reliable providers

6. Your Rights and Choices

6.1 Account Management

  • Access and update your account information
  • Disconnect social media accounts at any time
  • Delete your account and associated data

6.2 Data Rights

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (right to be forgotten)
  • Data portability (receive your data in a portable format)
  • Object to certain data processing activities

6.3 Communication Preferences

  • Opt out of marketing communications
  • Manage notification settings

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account data: Until you delete your account
  • Content data: Until you delete specific content or your account
  • Usage analytics: Up to 2 years in aggregated form
  • Payment records: As required by law (typically 7 years)

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Other legally recognized transfer mechanisms

9. Children's Privacy

Our Service is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to such third parties. We encourage you to review the privacy policies of any third-party services you access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Providing in-app notifications

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Support: [email protected]

Address: 36 Pine Brook Trl, Cleveland GA, 30528

For EU residents: You have the right to lodge a complaint with your local data protection authority if you believe your data protection rights have been violated.